unhappy c.

I wrote the following letter to Indeed in hopes to get my issue with their posting bogus jobs just to get your data -- aka PHISHING. If you'll notice Indeed is on every site that writes something negative and provide a bogus response like they do on this site. Indeed is trying to erase anything negative about the company, but yet when you ask for them to erase or give you back your personal data like your resume, they won't comply with the public's request. See my legitimate complaint below.

"I am writing to you to formerly request that you please destroy all of my contact information as well as my resume. The reasons are outlined as follows:

I applied for a position via Indeed.com. I had a bad gut feeling about submitting via Indeed.com due o the problems with so multiple data breaches at so many major companies. After thinking about putting my resume out on Indeed.com, I became even more concerned. After I applied for the position, I went directly to the company site to ensure that the position I applied for via Indeed was an actual position on their site. Well, it was NOT posted on their site. I proceeded to call the company and confirmed the position did not exist. Once again, the position does NOT exist! It is my opinion that Indeed is just data baiting by fraudulently posting a non-existing job! It is my opinion that your actions are equivalent to and Internet crime by fraudulantly baiting and or phishing the public.

My second issue is Indeeds complete lack of customer service. You treat the public like we are stupid by not allowing a job seeker to speak to anyone at the number (*******361) listed on your site. If you are a legitimate company with nothing to hide, why cant the public call and speak to a representative, your legal department, your compliance department, your IT security department? This is s a legitimate question. I want you to know that that public is not stupid and you will loose customers.

I contacted Indeed via telephone number (*******361 and@ *******300). Unfortunately if you are a job seeker, you are instructed to leave a message, which is NEVER answered. I wanted to talked to a live person, so just by chance I pressed 2 to see if I could reach a real person and I did. You see we are not stupid. I informed the person who answered that I felt that my data was highjacked by Indeed.com by posting a fake job. I told the rep that I wanted to talk to either the Legal Department or someone in their IT Security, because I want my data back! I was totally baited! The rep stated that I could not talk to anyone, but I could write to their Legal Department. I asked for a name and was informed that this is information she does not have and obviously refused to divulge. I also asked to talk to their head of IT Security, she did not have that either. That is such complete bologna. I told her that I understood that she is instructed not to give that information, but my point once again. If you are a legitimate company, this should not be a secret. I informed her that I wanted there to be a record of my complaint and if she could provide me a tracking number of some sort. No was the response once again. Really!

I called the next day again to ensure that the information that I was given by the Indeed rep. Was correct. I asked for the names of the legal department, IT Security as well as for a name and number of the compliance department. I was told that he did not have that information and could not give out that information and do not have a compliance department. Really!

I was given the following address to send a complaint.

Indeed Inc
Attn: Legal Dept.
6433 Champion Grandview Way
Building one
Austin, TX *******

I did tell the rep that I wanted for him to send a copy of my complaint to someone and he was very, very hesitant and said that once I ask for legal he could not do anything. Give me a break.

In addition, I want you to ensure me that you are not selling my data to other companies or your subsidiaries. I WANT MY DATA BACK ---I WANT YOU TO COMPLETELY DELETE MY DATA. SCRUB IT OUT OF YOUR SYSTEM.

I am also formerly requesting that you please respond to my request.