Unhappy C.

Bay Parc Plaza is the epitome of a terrible apartment complex. Beware your monthly bill will be at least $150 more than the stated rent due to extraneous fees that are not fully disclosed when you sign up. Worse than this is the horrible staff who acts as thought they are entitled and asking them to do anything resembling resident relations is an extreme burden to them. I had a neighbor who would play extremely loud music non stop nearly every night from 2-4 AM. After over 12 different incidences requesting that the staff take some action to resolve the situation, I simply moved out of the apartment because it was simply unlivable.

To top it off after moving out I attempt to confirm what would be required to end my relationship with the property and pay out the remaining months of my lease. Given that I was out of state my only option was to call. For 3 weeks I called nearly every day leaving over 15 voicemails and 10 emails which were never returned. The only way I was able to get someone to contact me was to file a complaint with their corporate office in Colorado.

After sending a certified, letter which was signed for notifying of my intent to vacate along with a statement replying notifying that they were in receipt of my notice, having accepted and providing the final amount due I paid the remaining balance. However the ordeal was not over as 2 weeks after having officially moved out they are now attempting claim I owe them over $2,600 in additional fees due to a lack of a 60 day notice.

THIS IS FOLLOWING ME HAVING NOT ONLY PROOF OF AN ACCEPTED CERTIFIED LETTER HAVING BEEN SENT OVER 60 DAYS BEFORE THE MOVEOUT AND COMMUNICATION DIRECTLY WITH THE PROPERTY MANAGER ONLY 2 WEEKS BEFORE OFFICIALLY BEING MOVED OUT THAT I HAD PAID ALL FEES.

Bay Parc Plaza is simply a horrible place with horrible staff that will attempt to defraud you of your money in any way possible. There are many other complexes and condos in the area for a similar price that you can get without the horrible experience.