Unhappg C.

I cannot emphasize enough how awful the quality of clothes were that I received. Thread color for stitching all over the place, awful stitching with weird horns on sweater shoulders, awkward lumping. Or just wrong color used in the middle of a sweater that looked like an attempt to fix a rip? Boots with rips, faulty zippers, everything is visibly glued on with glue showing everywhere

Ordered a dress in a medium that came as double the circumference size they had listed on the website (I measured). When I sent them the picture showing the measuring tape on the dress, their response was "we looked and don't see anything wrong". Label was glued on the wrong side of the dress and the fabric was like recycled cardboard

Takes weeks to hear anything back and they tell you to return the items. I tell them it was shipped in a crammed packed package that was literally wrapped I don't know how many times in tape to make 6 items for in a football sized package. It took FOREVER TO OPEN because I didn't know where I could cut without hitting fabric.

When they realized there was no return label TO CHINA they asked me to "send a hand written parcel with my name, item numbers I'd like to return, and my address"…. Why would me sending a hand written parcel with the information (not asking for the items returned, just the info) that you literally have right in front of you?