Had ordered a cake & flowers. Cake was delivered without a gift message & had a name called Masqood as senderr. My sister did not even know it was a gift from me & sent it back. Finally I rang & told my sister to let her know I have sent the cake. No gift message, card. Charged $85. Charged $105 for flowers and they still have not been delivered. How do I stop people from being de-frauded. This business should not be operating. $200 for nothing.
Hi,
Sorry for the inconvenience.
We cannot ask the delivery driver to deliver to the specified location or go upstairs. If you need it, please contact the logistics company yourself.
Welcome back to our website again.
Kind regards,
Costway inc.