Umamaheshwar M.

We had a horrible experience with Ritual holidays. Even after charging us more than one lakh+,
They made bad planning of our 5 days trip, booked substandard hotels at Mandya
(Hotel Om Palace), Dwaraka (Hotel Gopal) and far away hotel bookings, lack of
Basic amenities (water and hot water), breakfast not available for few of us in
Hotel Gopal at Dwaraka, sales people lacking knowledge on ground level realities
On distance between locations, not sharing 5 days tour plan to driver in
Advance, taking 75% of package amount in advance without providing final
Confirmation of hotels well in advance, sharing driver details on the last day leaving
No scope for us to re-plan the tour based on ground realities. Driver got conflicting directions from
Multiple sources from Ritual Holidays created confusion and delayed our travel.

We could not get what we promised and finally we end up our
Tour without visiting Diu though which is part of our tour plan.

Sales people located at Delhi and never respond to our
Concerns in time, we tried chasing Pallav, Jyothi (who made our bookings) and
Not accessible for us to address our concerns.
Local guys in Ritual Holidays do not have any authority to address our
Issues.

Be careful before choosing Ritual Holidays if you are travelling
With elders and kids as we had to make late night travels by roads and reached
Hotels either mid night or early mornings spending sleep less nights and using
Hotels only for couple of hours.

We regret for having trusted Ritual Holidays for our Gujarat
Trip.