Ty M.

Do not use this company, advertise no cancellation fee in 24 hours, cancelled in 2 minutes because a flight from palm springs which arrived in Dallas at 7:20 pm did not connect until 7:10am the following day (12 hours later). Tried to stop processing, but booked anyway. When I cancelled 2 minutes later, was charged a modification fee of $75. Had to enter credit card csv number to cancel reservation but this authorized payment for a modification fee. Called customer service (India) escalated to a supervisor who said they can't waive (BS) and hung up. Never do business with this company they do not value the customer or business.