- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I started my one week free trial to help me study for a test, I didn't find their services to provide for my needs, so I canceled the FREE trial in literal minutes after I had started. 3 days later I see I had been charged $40, and will be disputing this. This is not *******@Brainly.
Tyler S.'s review of Brainly earned a Very Helpful vote
Tyler hasn’t received any thanks yous.
Tyler doesn’t have any fans yet.
Tyler isn’t following anybody yet.
Empty.
Hello Tyler,
Thank you for contacting us.
No previous cancelation attempts have been recorded on our end. You would have received an email with confirmation if your subscription had been canceled.
Unfortunately, we do not process refunds, according to our policy. You can learn more about it in our email communications and in our Help Center —> https://bit.ly/refund-policy-brainly
Note that to activate the 7-day free trial, a user must confirm they want to start it, understand it will turn into a recurring paid plan if not canceled, and be aware that we do not provide refunds. This information was included in the emails sent to you.
If you have any other questions, please always feel free to get in touch by sending an email to subscriptions@brainly.com with the subject line “[Jabber] Review”.
Cheers,
Brainly Team