Tyler M.

I have been with this club for over 10 years and it WAS a great club. However, they are getting very greedy, they charge $99 for a "guest fee" and once I even had a husband arrive at a resort before the wife and they charged another $99. Once I had to extend the stay for a guest by 2 days and they charged, for the same guest, another $99 guest fee! They are now in the business of gouging. Furthermore, whoever designed their new booking system - the entire IT team should be fired, you cant even navigate properly, modify reservations (that feature is broke and does not work) + there is 2+ hours waiting times on the phones. FIRE YOUR IT TEAM and start over Worldmark! Just let us use the old website, it was way better.