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No matter how many thousands of dollars you spend at rockauto, they don't care. When they send the wrong part, you either have to keep it or pay the return shipping to get a refund. And they never offer free shipping. I am done with this dump. They have no customer service to contact so when THEY screw up YOUR order, YOU are burnt! I will never shop with them again. Learn from my mistake and go anywhere else
Tip for consumers:
I have spent thousands of dollars at rockauto over the last 2 years and recently they have screwed up 3 of my orders and made me wait for them to slowly ship me the part I originally ordered. Except thus time, they sent me a completely different part than I ordered that doesn't even fit on the other part I ordered from them like it was supposed to. And I am the one who is screwed out of my money and rockauto come to find out, doesn't have a customer service department to unscrew you
Products used:
I have "used" alot over the years from rockauto. It's the one I ended up not using because they scammed me out if the part I ordered and are trying to make me pay to ship it back to them
Tyler G.'s review of RockAuto earned 6 Very Helpful votes
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