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I tried to order this product, and it said that it went through and charged my card. A day later I checked - they had cancelled my order with no reason and no communication to me. There wasn't even any notice that my order had been cancelled. On top of that, I've now gotten 5 emails asking me to review the store and the product that I never received. My card was not charged, they didn't take my money, so it wasn't a scam, but I seem unable to place an order, and nobody can tell me why.
T W.'s review of English Tea Store earned a Very Helpful vote
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Hello, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!