I ordered 2 weeks ago and have not received any emails from them at all. I decided to leave them a message asking for an update about my order, and couple hours later i received an email saying "your order has shipped". I think you have to email them, follow up with them about your order for them to send it to you. IDK. And then 3 days later i received another email saying my order has been delayed and they can't provide any tracking.