Tulia K.

Placed an order for a Safavieh crank umbrella for our patio table. Was really looking forward to eating outside with shade, and of course like the other reviews said it was not available. They did notify me right away and I cancelled the order. Everyone one else was out of stock as well and I asked for a discount if I could order through them and they gave a 10% discount, which I was happy about and placed the order. Fast forward almost 7 weeks later and the umbrella arrived. To be fair, they did tell me it was going to be 7 to 8 weeks because everyone and their brother is ordering umbrellas because of this lockdown. I'm not thrilled that I got the umbrella when it's almost fall, but that's not really their fault as they did tell me it was delayed. Overall it was a pretty straightforward transaction.