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Tsui K.

Eastern Singapore

Contributor Level

Total Points
82

1 Review by Tsui

  • Carousell

12/29/22

I just received an email from the support team, if they can even be called that that I was harassing other users on carousell. All because a seller offered me a $3 discount in the late evening if I drove across the country to his house before the day was done, so naturally I called him crazy because why on earth would I drive across Singapore to save $3 and waste more on gasoline?

Harassing? Really? My Carousell account, tsuikyit has over 50 5 star reviews for a reason. I didn't get to this point by being toxic and abusive on the site.

It's unbelievable how many nutcases are on Carousell and even more how the support team treats those who boost listings like royalty and those like me who are strictly free users, like scum of the earth.

If anything, all it takes is for a new competitor to come into town before Carousell wakes up and makes serious changes. With how they're running the show it's obvious that money is their main focus, rather than giving second hand items a new life.

Search up anything and you'll be bombarded with ads instead of what you're looking for.
And trust me, with how I'm being treated as a user and their support being is hit or miss, I'm making the transition to just cough up more money and buy my things brand new elsewhere.

I'm not going to support an online marketplace with behaviour that clearly pressures people to boost listings if they want to be given special treatment.

Again, look up my Carousell profile by the name of tsuikyit if you're doubtful of what I claim. Drop me a message on one of my listings if you're curious in any way and I'll be more than happy to talk. It's just so frustrating that a company has the gall to stealthily have a system in place where free users have to abide by the rules, and those who pay up for Carousell Coins (which expire, by the way!) can do anything without any consequences.

Tip for consumers:
Don’t. Buy your things brand new and save your frustration with dealing with users off their rocker.

Unless it’s only sold here, I’d advise everyone to pay more and get your items brand new. You can save money by buying used, you can’t put a price on being stress free

Products used:
Second hand smartphones

Tsui Has Earned 2 Votes

Tsui K.'s review of Carousell earned 2 Very Helpful votes

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