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Well, they save you a couple dollars, you have to wait a long time to get your goods. They promised three days and it's typically three times that length or longer to get a delivery. Their customer service is really slow to respond and hold times. Are hours if you try to call. You have to ask if the money you save is worth the hassle. Sometimes they shipped the wrong product or make you buy a minimum no product and sneak in that fact. They have really gone downhill in the last months
Tip for consumers:
For a very slow shipping times, they will not take responsibility, as they have subcontract it with a delivery service that is extremely slow
Products used:
Grocery items
Tsj G.'s review of Vitacost earned 3 Very Helpful votes
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