I ordered items August 2020. They took the money from my credit card immediately. They did not send till mid October. Some items came molded and some completely dead. Real run around with attempts to replace items. They say they replace items however this is December and I remain trying to get them to accept the requested information. First they said they didn't have my request. Then they sent me a note saying the items were dormant not dead. They definitely give a really really hard time for replacement. The customer care is awful. They say customer care and the call center are 2 different departments. It appears to be set up like a back room boiler room in a third world country!