Thumbnail of user ts626

t s.

Contributor Level

Total Points
80

1 Review by t

  • DirectGardening

12/2/20

I ordered items August 2020. They took the money from my credit card immediately. They did not send till mid October. Some items came molded and some completely dead. Real run around with attempts to replace items. They say they replace items however this is December and I remain trying to get them to accept the requested information. First they said they didn't have my request. Then they sent me a note saying the items were dormant not dead. They definitely give a really really hard time for replacement. The customer care is awful. They say customer care and the call center are 2 different departments. It appears to be set up like a back room boiler room in a third world country!

t hasn’t received any votes.

t hasn’t received any thanks yous.

t doesn’t have any fans yet.

t isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user josephs3237
12/12/22

New owners - same crap, unfortunately. If you order something, do not be surprised if they are...

Thumbnail of user barryb595
12/8/22

I ordered 10 Pampas Grass plants in August 2022. None of the plants survived and Direct Gardening...