Troy E.

This was about a dispute back in July 2020. I received items which were of poor quality (parts did not work). I was in a dispute trying to get my money back, but Aliexpress took the side of the seller. Aliexpress didn't even step in to contact the seller. Their customer service reps always said they were on my side and would do everything to help. I have reopened this dispute 3 times with the same problem and there is not even a way to respond to the decision like Aliexpress says you can do. All their emails are no-reply emails so basically there was no one to help me.