Troy E.

Amazon has become terrible since beginning their own prime delivery service in our area. I have never had an issue with deliveries from usps, ups or fed ex. Delivery issues have spiraled with Prime and range from cannot find address ( clearly marked on from of home) to being delivered to a home a few doors down which is vacant. Actually watched a driver get out of his vehicle, looked around lost and was about to put my package at the house a few doors down. When he saw me he asked where 319 was.

I just got off the phone with them minutes ago and was informed a delivery was sent to the wrong prime dispatch center by amazon but they will not do anything about it until expected delivery date passes. So in other words they hold my hard earned money while I get zero satisfaction from customer service even though the mistake is 100% on them. Best part is when I asked what can be done to compensate my time dealing with issues which are not my fault I am offered a 5$ credit on my prime membership. Prime has no longer become beneficial and I will be changing my online shopping to ebay or other companies.