I have never ordered non-HP cartridges but decided to give it a try because I thought I could save money. I regret my decision and will never purchase from CompNSave again. They sent me a defective cartridge and all would not send me a replacement. They gave me a refund of $5.99. However, the same cartridge is $6.95 and with shipping is $10.94.
Good customer service and to keep me as a customer would have been to just send me another cartridge. Now they lost me as a customer.