I ordered "UGG" boots for my daughter at Christmas. Not only did they come 2 weeks after Christmas they have already ripped. (in less than a month). I tried to reach out to the company and their e-mail is now disconnected and no phone number to call. I WANT MY MONEY BACK! How deceiving! This is totally illegal and something needs to be done about it! Maybe a class action law suit will do the trick!