I placed an order on 2/2/16. Stated it would ship in 3 to 5 days (Seller is Root of Style). On 2/17/16 still no shipping notice, so I sent an email. I have not received a response back, but it magically shipped today (2/18/16), which is unfortunate since the shoes were for my daughter's winter formal being held on 2/20/16. Taking 16 days to ship is unacceptable. I will never order from this site again and will be sending the shoes back immediately since my daughter will not get to wear them. Now I get to buy another pair of shoes and pay for the return. Let's hope I actually get my money back.
Hi Tricia! I’m really sorry that you had this experience. We work very hard to ensure delivery times are accurate for the stores who sell on Wanelo however occasionally an order can fall outside that window. I’ll send you a private message to follow up on your returned item so we can make sure you get the full refund!