Tressa J.

I applied for credit card to get the BENEFITS THEY SAY THEY OFFER, got approved on the spot. Could not use the card on their end so the benefits they offered if I got approved I did not get. They never mailed me a card, went to the store had to get help there. Store was great, they said customer service sending new card. Got that card, I tried to use that card to get the benefits they stated they offered if you use their card, again, could not use that card since that card was mailed to me WITHOUT a expiration date. When I called to ask about the date they said, "sorry, we need to mail you another card". They did. Same thing happened, no expiration date. Called them because I wanted to make an online purchase again. I then asked how I could purchase what I wanted online and to still get the BENEFITS OF USEING THEIR CARD with my online purchase, they said, "sorry, you cannot"...so, another purchase made my AMEX to get what I wanted BUT STILL NO CARD BENEFITS WERE GOING TO BE GIVEN TO ME...NO REASON TO HAVE THEIR CREDIT CARD. Pain in the butt, I tried to close my credit card and they said it will automatically close in 5-8 months if I do not use it. I asked why I could not close it right now, they said it will automatically close and it currently has a $0 balance so there is no issue with that. I stated, "zero balance because I cannot use it", they replied, "we can send you another card". NOPE, 3rd card in 2 months that I could not use...service is horrible and benefits they offer with a card was a nightmare and never did get.