Had some questions about a product I was looking to buy. Emailed CS and the rep (Sean) was EXTREMELY helpful... Answered all my questions, very quick replies and even set up everything I was looking for in a customize shopping cart. Then emailed me the link for the cart. So all I had to do was enter my info for checkout. SUUUPER easy process. I thought I would run into delays and issues but the exact opposite... rep (Sean) was SOOO helpful! If could I'd give 10 stars I would!... Hope someone in management sees this review and gives Sean some props for such a great job!