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Travis B.

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Experience: Travel

Member since April 2020

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1 Review by Travis

DO NOT USE RENTALCARS.COM! I REPEAT DO NOT USE RENTALCARS.COM! Their customer service center is in the UK and they will keep your money and not refund your money if they do not provide the services of providing you with the rental car you booked. 2 years ago I booked a car on Rentalcars.com. The place I was supposed to pick up the rental car at I could not get in contact with them. Their instructions stated when you get to the airport call them and their shuttle will come pick you up at the airport. I called them many times and I was getting busy signals or a voicemail. I even waited at their shuttle bus terminal and their shuttle never showed. I had a friend that booked a car from rentalcars.com last year. He said their rental car facilities are sleazy looking and old cars. He said the rental car he had broke down on the side of the road and he couldn't get a hold of anyone. The old saying goes you get what you pay for that is why rentalcars.com rental fees are so cheap. I have even tried to get the charges disputed 3 times from my credit card company and rentalcars.com rejects it.

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