Ordered a section with a 5 year free warranty through guardian. My touch screen to recline the chairs broke and now guardian is saying 1stopbedrooms never registered the warranty and they won't help me. This is fraud and false advertising.
1stopbedrooms.com is extremely sorry to hear about the issues you had with your order and would like to thank you for sharing your experience with us.
After reaching out to the customer, we are extremely happy to have had the issues on hand taken care of and resolved. The 5 Year warranty was successfully registered for the customer.
We would like to thank you for allowing us to attempt and resolve the issue on hand and ask If there are still any outstanding issues with your order to please feel free to contact us at any time. Please add the order number in the subject line of your email.
Gabriel L.
Customer Relations Management
Service@1stopbedrooms.com
866-456-8823
Travis Has Earned 5 Votes
Travis B.'s review of 1StopBedrooms earned 5 Very Helpful votes
1stopbedrooms.com is extremely sorry to hear about the issues you had with your order and would like to thank you for sharing your experience with us.
After reaching out to the customer, we are extremely happy to have had the issues on hand taken care of and resolved. The 5 Year warranty was successfully registered for the customer.
We would like to thank you for allowing us to attempt and resolve the issue on hand and ask If there are still any outstanding issues with your order to please feel free to contact us at any time. Please add the order number in the subject line of your email.
Gabriel L.
Customer Relations Management
Service@1stopbedrooms.com
866-456-8823