Trammell R.

I bought a Xbox One X from Antonline through Google express over the holidays because of a great deal Google Express was running. The console I received fairly quicker about 4-5 days later. But the box had tabs that looked like it had been previously opened and resealed. The controller inside the box also had a stain on it. So I went through Google express and returned it. They received it back, but never sent me my refund. After numerous chats with Google express they keep saying that the returns department is backed up from the holidays. Its now February there is no way a company should be backed up 2 months later. I ended up doing a charge back with my credit card company to get my money back. So avoid this company like the plague and also Google Express for not assisting better in this matter. Also just an FYI if anyone needs to know, I ended up buying a new Xbox One X from Bestbuy and the tabs were also resealed on that one. I think Microsoft does this to all the Xbox's when it includes digital download cards. I ended up keeping that one, but the moral of the story is that Antonline still should of refunded me my money as soon as they received the return package.