I would have given zero stars had that been an option. CareerExcuse's sole objective is to lie really really well. So I wasn't all that surprised to see that they lied to the consumers too. They provided me with 2 fake job references fairly quickly. The fake companies even had a website so it looked pretty legit. I was impressed... at first. But then I started getting calls and emails from perspective employers who were attempting to contact my fake references and were unable to reach anyone despite leaving multiple messages. I spoke with the public relations specialist, Jennifer Hatton, who assured me that she would resolve the issue. Clearly she didn't because NOT A SINGLE inquiry was successful in obtaining a job reference for me. NOT 1 SINGLE perspective employer out of probably 10 or 15 different companies. I ended up using friends for references. Jennifer Hatton, the public relations "specialist" dropped off the face of the earth with no explanation. I paid approx $290 for absolutely nothing. I attempted to get a refund however I couldn't reach a single person at the company ever again. I gave up trying after a few weeks of intermittent calls, texts and emails went ignored. I was skeptical at first but they were so attentive prior to receiving my payment that I went against my gut feeling. I guess that's my bad for believing that a company based in deception would themselves be honest.