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Our community theatre uses Spring for merch. I want to support the theatre and have mementos of shows my kids are in. The logo on literally every single t-shirt or sweatshirt I bought from this site has crumbled off in the laundry between the first and third wash. At first, I'd contact the company and let them know and they'd replace the shirt with another one that would crumble and fall off. Then they just stopped answering emails. I had to stop ordering- even though I love supporting the theatre and want the shirts- because it's a waste of money if you can only wear the clothes once or twice before the design fades.
The coffee cups and pint glasses do hold up, so I gave them two stars instead of one. It's just a shame we can't have the shirts. And a shame they stopped responding. I think they thought I was trying to get free merch but I just want shirts that last for more than one wear!
Tip for consumers:
Don’t buy the shirts. Only purchase the drinkware. The shirt logos will crumble right off!
Products used:
T-shirts, long sleeved tees, hoodies, coffee mug, pint glass
Tracy R.'s review of Teespring earned 2 Very Helpful votes
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We're so sorry to hear the items you received are damaged! Please contact our fan experience team via email at fanhelp@spri.ng with these photos and email address used to place the order and they will be happy to provide a resolution that works best for you. They can also be reached via live chat for faster assistance.
We hope to resolve this for you soon!