The four hour window cancellation is a fraud and misleading. It's the old bate and hook trick. The tickets only needed to be changed to the arrival airport instead of saying in was $280 more he said that that was the price. I asked for a refund and they kept rebuttaling me. Now I have to wait 10 to 14 days for my money?! It's been over a week and I'm just now getting a confirmation of a refund. This is so uncleprofessional and sloppy. They need to get people who you can understand clearly. I shouldn't have to keep asking to repeat what they said and it's frustrating!