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Very frustrated. We booked a vacation through expedia. We had to reschedule the trip due to family issues. The hotel was willing to refund us our money or select another date. They refunded the money to expedia, however, expedia will not refund the money to us. It may be cheaper to use expedia, however, if something comes up, they are not helpful and only gave us the run around telling us that the hotel would not refund our money. I'd rather pay the extra money to buy direct from the hotel.
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