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They advertise free shipping on orders over $35 - but not if you are in Alaska, Hawaii, etc. I wanted what I was ordering for presents and I paid their shipping charge of $29.95. I placed my order the 2nd week in November and did not receive my order until December 24 - just a little late since I needed to mail them out of state. They shipped by a special service they have between UPS and or FedEx, but then those carriers deliver your order to the post office for delivery. Calendars.com could have just as easily put my order in a medium (or even a large), flat rate USPS box (the USPS will pick up orders to mailed from their facility if they request it) and it would have been here in 4 days and cost less than what they charged for the 6 week delivery time. Two reasons not to buy from here again - no free shipping as advertised and method of shipping. To bad they don't think Alaska and Hawaii aren't part of the United States.
Tip for consumers:
The shipping method they use if they aren't giving you free shipping as advertised
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Processing time is ridiculous. I ordered January 9,2024. The Christmas rush is over. I chatted...
Thank you for your feedback.
We recently became members of SiteJabber and were made aware of your review. You are correct. We only offer Free Standard Shipping to the contiguous 48 states and APO/FPO. We do utilize DHL, UPSMI, and SurePost to inject packages into the mail stream depending on what the package contains. Expedited shipping goes out UPS.
The delivery times were a challenge last year and early this year as USPS was woefully understaffed and COVID outbreaks in facilities caused some pretty massive delays that were out of our control.
Please contact our customer service team at gethelp@calendars.com or call 800-366-3645. Explain the situation to the representative and we will see what we can do to fix the situation. I will let them know we may have some calls from customers who placed reviews on sitejabber so they are aware.
I am very sorry for your negative experience.
Sincerely,
Christi Graybill
VP Ecommerce Operations