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Tracey W.

Contributor Level

Total Points
80

1 Review by Tracey

  • Studio

12/4/20

I ordered 4 items on the 25/11/20 and on the tracking it said still waiting dispatch 10 days later. On their website it states delivery within 3- 7 days.
I called their Customer Service twice and was on the phone for a total of 97 minutes trying to find out when my items would be dispatched and all I got was they did not know. They said that they would call me back, which they never did.
I then found a number for accounts and I spoke to them and they could not confirm a dispatch date although they did say that all 4 items were in stock and they were waiting for a courier, which I find unbelievable!
So I have cancelled the order and I will be spending my money with a reliable company with good customer service.
Do NOT use this company.

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