Tracey S.

As others have mentioned, this website is broken. There are only two probably emails and phone numbers I would have used to set up account. I keep trying to reset password but I never get sent a link or sms text message. I called customer service which was a young teen girl who had no idea how to help. She asked me for a security phrase which I do not remember having to put in at setup. I asked her to confirm the email address I was using, as I wasn't getting any responses back. She couldn't do that. Couldn't tell me anything because I didn't have a catch phrase. When I asked how am i going to register my kid...she said, just keep trying...Unbelievable.