When I bought the first box and received it I was very happy. Then I realize they somehow snuck automatic payments in and they get more and more every shipment. They make it hard to cancel the subscription that I dont think I was informed I was even signing up for. Can't get ahold of a real person
Hi Tracey,
Thanks so much for sharing your experience. I am sorry to hear about the frustration!
Just to clarify, Grove is a customizable auto-replenishment service. I would be happy to look into this further, and ensure you get a refund for anything you did not intend to order! Please reach out at reviewsupport@grove.co and we can get any loose ends tied up for you!
Best,
Ryan