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Tracey S.

  • 1 Review
  • 7 Helpful Votes
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Experience: Home & Garden

Member since June 2019

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1 Review by Tracey

6/1/19
When I bought the first box and received it I was very happy.. then I realize they somehow snuck automatic payments in and they get more and more every shipment. They make it hard to cancel the subscription that I dont think I was informed I was even signing up for.. can't get ahold of a real person
ryanv47
Ryan V.
Hi Tracey,

Thanks so much for sharing your experience. I am sorry to hear about the frustration!

Just to clarify, Grove is a customizable auto-replenishment service. I would be happy to look into this further, and ensure you get a refund for anything you did not intend to order! Please reach out at reviewsupport@grove.co and we can get any loose ends tied up for you!

Best,
Ryan

Tracey Has Earned 7 Votes

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