Thumbnail of user traceys151

Tracey S.

Contributor Level

Total Points
87

1 Review by Tracey

  • Grove

6/1/19

When I bought the first box and received it I was very happy. Then I realize they somehow snuck automatic payments in and they get more and more every shipment. They make it hard to cancel the subscription that I dont think I was informed I was even signing up for. Can't get ahold of a real person

Thumbnail of user ryanv47
Ryan V. – Grove Rep

Hi Tracey,

Thanks so much for sharing your experience. I am sorry to hear about the frustration!

Just to clarify, Grove is a customizable auto-replenishment service. I would be happy to look into this further, and ensure you get a refund for anything you did not intend to order! Please reach out at reviewsupport@grove.co and we can get any loose ends tied up for you!

Best,
Ryan

Tracey Has Earned 7 Votes

Tracey S.'s review of Grove earned 7 Very Helpful votes

Tracey hasn’t received any thanks yous.

Tracey doesn’t have any fans yet.

Tracey isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user dennyd50
Denny D. reviewed Grove
11/13/23

They will not send an item or 2, then not refund. Rather, they want you to spend more money on...

Thumbnail of user danar569
DANA R. reviewed Grove
8/24/23

Sneakily charged my credit card years after I cancelled my service. They didn't ship me anything...