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1 Review by Tori

Marley Spoon

Marley Spoon

8/10/18

I'm here because Marley Spoon blocked me on facebook.
here is the review they deleted.
I received a box I paid full price for on 7/25. It was completely busted, the box was leaking, the meat and ice packs mixed and all of the vegetables were covered in it. I couldn't eat any of it.
I immediately contacted customer service and I was to get a refund and a free box for my next one for the inconvenience. Well, I got charged this morning for the "free box" and I STILL DONT HAVE MY ORIGINAL REFUND. This company is shady and I am going to tell everyone who will listen that this is the case.
I talked their customer service rep "Michael" on the chat, since their phone hours weren't posted, was able to cancel my current box (instant refund, crazy) but still nothing about my other box. I will not be receiving the free box for my inconvenience at all. I have cancelled my account and this is the most rude customer service rep I've ever talked to. avoid this company and meal service!!!

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