Tony L.

First time ordering and I spent a lot because it's so hard to find good quality clothes for plus size, so far I like everything so no problem there, but I have had a problem with every other part of the process. I had issues submitting the order originally and now I still have not gotten the rest of my order, with no communication from the company about what's going on. I had to call and ask to find out its on back order which is fine if I had been told sooner, not after the entire order was delayed. I have to navigate through the website, which isn't the easiest, to even see what's been shipped and then the tracking is inaccurate or doesn't even work, and it'll reach the predicted date then change to another week later so I don't know when to ever expect my items. The charges have wiped out our account because they come through with no notice and the original charge disappeared also without notice. I mean its been a month and still going and still don't have the rest of our order with absolutely no notice or communication other than blaming COVID19 on the website. I was so excited to find clothes that fit comfortably and at reasonable price, but after all the circus and headaches this has been I will not be ordering again.