I ordered an e-gift card for the hubs for Father's Day. Told him about it and then both promptly forgot about it, until he wanted to use it several days ago. Neither of us could find it and realized it had never actually been sent despite receiving a confirmation with a delivery date. Trying to chat online was a disaster, however, it was suggested that I reach out through Twitter. Within a minute I received a response from a customer service rep (Peyton) and it was less than a half hour before the gift card was emailed to me!
Good Morning, Toni. I am truly pleased that you were able to get the assistance needed. Thank you for taking your time to let us know. Thank you. Maribell