Tonee F.

Complete waste of time!
Having used Qustodio for a year I thought I would try something else. I am now going straight back to Qustodio!

Before purchasing familytime I checked the features (on the features page) and there is a list of approx 30 features. After downloading the app I soon realised that most of the features do not work on ios. Having contacted them by live chat they sent me another link to a page somewhere on the site with the compatability chart.
I pointed out that this is the page that should appear when you click on features. There is no mention on the features page that tells you which devices they work on. So I assumed they worked on all devices.

These are a few of the features that do not work on ios.

Further to this the location never worked or updated.

You can not turn off individual apps. Its all or nothing.

You can not monitor internet activity.

The internet filter does not work

There is no web history

No call History

No text history

Tried to do the right thing by changing some details on my seller account. I have been trading with Amazon for 3 years and paid them over £******* in fees. Wanted to change my company name from Limited to sole trader and so far my account has been suspended for 3 months! Then they tell me I cant really change the name, better to close the account and open a new one! So I lose my credability - feedback scores and everything I have worked for. My advice to anyone, if you get an account, dont try to change anything. The seller verification team are worse than useless!