tom r.

Absolutely no problem with SafeCart. Their client AVG has the worst customer service I have encountered all my years of dealing with firms on the internet. Many have used free AVG anti-virus products and never dealt with their customer service, fine. Just never ever buy anything from them and have a problem. On 09/14/2016 we were up-sold their "Ultimate" product which consumed 1.6 kb of memory resulting in poor performance. That same day we called and asked that it be uninstalled and the charge be reversed. No they said, we don't give refunds although they advertise a 30 day satisfaction policy. On 09/27/2016 they finally reversed the $99.99 charge after 5+ email exchanges and 4+ phone calls and numerous representatives the last one starting with we'll refund 50% of the charge. This overseas company's customer service does not merit the millions they make from U.S. consumers each year. Find another anti-virus program we surely did, I wouldn't even use their products if they were all "free". Free just means an opportunity to up-sell you with something you may not need and may not be able to use.