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Ordered 2 pieces of neoprene. One was ok, the other had 5"x8" portion torn off.
Now they ask that I package up and return the damaged piece, then wait for a new piece, which they did offer to send. Buying a piece of neoprene should not be this adventurous. Customer service seems willing to help resolve, but their quality control leaves a lot to be desired. Will look elsewhere for future purchases.
Tom L.'s review of FoamByMail earned 4 Very Helpful votes
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