Tom L.

My cable/internet bill went from $53.45 to $79.87. I did not change or add anything, it just went up because the promotion ended. Naturally I called and they said that there was nothing that they could do. They did tell me that I could increase my internet speed and get the cable box (that would get me a bunch of new channels). The price was $97 per month. I agreed to this (what choice did I have, they are the only provider in town). I plugged the box in and had to call to set it up. It took almost 2 hours before I had a picture. Anxiously tuned to ESPN, since I never had it thinking it would be one of the new channels... nothing, I tried TNT... nothing. I tried FX ( a station that I had on in the other room, without a cable box)... nothing. I called and they said that I was only going to get local channel... FOR $97 per month. My bill was going to go from $53.45 to $97 for less stations than I got last month. It gets better, I took the box back the next day and the woman said that I was being charged $19 for use of the back for less than 24 hours. She would not let me return the box until I paid the $19.

Is this company for real. I canceled the cable. I will put an antenna on the house for the local stations and stream everything else. This is by far the worst company that I have ever dealt with.