Ordered a dishwasher silverware basket, the original had silverware holder in it, the replacement didn't. They claimed it had to be ordered separately. Nowhere did they indicate that these holders had to be ordered separately or that they where not part of the basket. The these holders are integral part of the unit. I will never deal with this outfit again, and suggest if you do be very careful and make sure you are getting what you want. DO NOT TRUST THEM!
Thank you for your review Tom. Please provide your order number and your model number and I will be happy to look in to this for you.