Tom J.

Had them round to fix a leaky overflow on a toilet in our basement at work. About 2 hours after the technician left we were scooping water by the bucket out of our basement, a basement containing vast amounts of expensive electrical equipment. Genius.
They had installed a new cistern innards, by no request and actually had disregarded the fault that I'd explained to them prior. What would I know, I'm only the customer, right?
Finally, they've this moment sent out a technician to do the very basic job I asked him to do. Congratulations, Rightio. I thought I'd seen the extend of stupidity whilst working as a bathroom fitter for the last 3 years but no, I can officially say Ive found someone less capable than a trained monkey. Well done for doing the job this time, only 2nd time lucky too.
Pitiful display of workmanship, poor attitude to customer care and all in all a pretty embarrassing performance on behalf of the incoherent, bungling plumber. Lets just say we wont be using this company for any future contracts.