Ordered drone parts from Banggood on February 9th. Was promised 7-20 day shipping.
Tracking said it never left Shenzhen after February 15th. Contacted seller 3 times before getting any kind of response.
At first they told me they sent it and that USPS lost my package. I was easily able to confirm this was not the case by talking to my local post office.
Then they tried to blame it on bad weather delaying shimpents. Finally they told me that despite promising 7-20 day shipping they would refuse to provide any form of customer service until the product had been missing 60 days. After 60 days THEY TOLD ME TO WAIT A FEW MORE DAYS!
Finally, today, two months and a week after ordering and MULTIPLE escalations and disputes filed through Paypal they agree to refund me. Which earned them one extra star.
And now they have the audacity to solicit me for a positive review. Which is why I am here telling you to avoid Banggood.com like a pit of diseased rats if at all possible.
With that said there are a few items that can only be gotten through banggood at a reasonable price so if you do, get the expedited shipping and tracking.
Edit update: after promising me a refund through paypal within 24 hours, banggood has once again failed to issue me the refund. It appears they are actively trying to scam their customers out of god they either don't have or they simply don't care.