THEY TAKE OFF GOOD REVIEWS BY ACTUAL CUSTOMERS AND LEAVE THE BAD ONES! WHAT A RIP OFF, SCAM, ETC! I COULD GO ON AND ON ABOUT THIS RIDICULOUS FORMAT/COMPANY! I HAVE WASTED HOURS UPON HOURS TRYING TO CONTACT PEOPLE ABOUT CUSTOMERS FAKE REVIEWS, SLANDER, DEFAMATION OF CHACACTER ect. AND TRYING TO FIGURE WHY THEY TAKE GREAT REVIEWS OFF! I SO F-ING PISSED ON HOW PEOPLE CAN OPERATE LIKE THIS! I WILL BE HIRING AN ATTORNEY WHEN I FIND THE RIGHT ONE AND SUE THEM FOR ALL I CAN! WHO'S WITH ME!