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Nice website. Easy to use.
I ordered a used demo racquet for purchase. It arrived with the strings having numerous and significant fraying. Some strings are more than 50% worn through. This racquet cannot be played with until the strings are replaced. I anticipated used strings with the racquet but these are intolerable. Tennis Express should have notified me of the poor condition of this demo racquet and offered to replace the strings prior to shipment. Poor customer service.
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