Developed in part with a grant from
the National Science Foundation

Member since February 2019

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 19

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Toi

BestHairBuy

BestHairBuy

2/22/19

Ordered hair with Express shipping 1 week prior to going outta town. Never received hair. When I contacted the company the lady explained it's Chinese spring festival right now and no one works during this time. However they worked enough to accept my money from PayPal. I immediately requested a refund and like others they tried to convince me to accept hair anyway. They already admitted they still hadn't sent the hair so I requested a refund in its entirety with no restock fees or return shipping in the event they try and send it anyway. She offered me a pair of eyelashes as a gift to fix the situation and I declined. I had to pay cancellation fees on my trip and more as a result. They had no regards for me as the customer, she even sent me a small video of her family eating and celebrating to validate the negligence as if I cared. They even told me it would take 6 mos for me to receive a refund. My order was $350 but I received my refund in about 2 weeks roughly after escalating the dispute with PayPal.

Toi Has Earned 2 Votes

Toi K.'s review of BestHairBuy earned 2 Very Helpful votes

Toi hasn’t received any thanks yous.

Toi doesn’t have any fans yet.

Toi isn’t following anybody yet.

Similar Reviewers on Sitejabber

marm26
6/11/19

The body wave hair is trash , I had to wait over a month to receive my frontal wig. When I got my...

bonniew114
5/13/19

WHAT THE $#*! IS THIS RAGGEDY $#*!? AND THEN YOU HAVE THE NERVE TO DISPUTE MY REFUND WITH MY...