Todor P.’s Reviews of FootballTicketNet & more

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Sports Tickets

11/14/16

The same thing happen to me as the review of Alena E. We ordered three tickets 3! Months before the match. We planned and paid everything (hotel, flights). One week before the match..."Sorry our seller let us down...". As you can imagine a week before a derby like Atletico - Real there isn't a single ticket available anymore or at least not near the same price. The only available tickets were VIP tickets around 500-600 euros each.
They ruined our trip completely and the only thing they offered was to refund the money for the tickets in 21 working days!
The bottom line is - DO NOT USE THEIR SERVICES!
P.s. They do not deserve even 1 star!

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Clovis D. – FootballTicketNet Rep Over a year old

Dear Todor,
Thank you for taking the time to share your experience with us. There are a few things that are very important to note. We DO guarantee our tickets 100% AND that means that if for any reason, though it is extremely rare, we are unable to fulfill your order because of a fault of ours, which is also quite rare, we provide 100% refund, immediately and responsibly, without question.
We regret that our ticket supplier disappointed, both, you and us, in being unable to provide the tickets at the last minute. These kinds of events are very, very rare and a great disappointment that always want to avoid happening to us, or, our clients.
We apologize for the fact that our ticket provider, who no longer supplies to us, was unable to follow through, however, we are proud that we acted responsibly, immediately, and were forthright in this difficult situation.
Best Regards,
Linda
Customer Service Department