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I ordered a jersey on Nov 27 I was charged 10.99 for shipping the tracker said I would receive it on Dec. 7th when I check on it on line it said it would be delivered the 8th ok I just checked the tracker again the tracker has this product leaving Georgia to Dallas and is now sitting in Arizona I live in TN and apparently not coming to the 15th. Why? Fedex told me FanEdge is using the cheapest cost delivery through US postal really 10.99 for US Postal services?
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Three orders never was delivered! My grandsons uniform did me in. Others have experienced the...
Hello Todd, thank you for your feedback! We see that your order shipped on the same day that it was ordered. We are so sorry that it did not arrive in time, it was clearly shipped with the incorrect shipping method. This was in no way intentional, it was just a mistake in our shipping department. We are truly sorry and have issued a refund for the shipping costs you paid at the time of checkout. We do see that your package was delivered on 12/13 and we are hopeful that you are enjoying your merchandise! Please let us know if there is anything else we can do for you and we would be happy to help. Sincerely, Sarah B.