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The order comprised one, single, large photo collage from five smaller photos. The two top pictures on the finished product had my friend's head cut off at the top. This differed from the photo that appeared on the screen when I placed the order. Also, her chin was cut off from one image at the bottom.
When I expressed dissatisfaction, customer service offered 70% off the next purchase rather than attempting to fix the issues. The finished photo is not at all fit to hang and is a complete waste of money.
I will never order again from Canvas On Sale/Canvas Discount. Therefore, the coupon is useless.
I am dissatisfied with the photo that I received and the lack of customer satisfaction.
I was told that Canvas On Sale/Canvas Discount does not check or edit the photo or photos prior to printing. Here, editing was not required. Proper positioning of the photos was. I expected the photo to look like the example provided at the time of selection.
TJohnson
Tip for consumers:
Walk on by
Products used:
Photo collage
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Thank you for your review. We apologize for the inconveniences caused and would like to resolve your problem as soon as possible. We have already contacted you by email and look forward to your answer.