I was a customer of dish network for over 15 years my bill was getting so high, i called and discussed it with a manager at dish, and they were rude and not willing to help lower my bill, unless i gave up all my channels i watched. I told them i would cancel my service if they couldn't help me keep my channels and lower my bill. She was content with me to cancel and so i did. Sad after si many years they would not work with me.